With eVideon, service requests are routed directly to appropriate staff members, bypassing unnecessary staff involvement.
Non-clinical patient service requests, such as emptying the trash, requesting a chaplain visit or arranging a patient advocate visit, can be completed through eVideon and sent directly to the appropriate staff member at your hospital.
Allowing patients to make service requests also gives them a sense of control and encourages engagement. Service requests can significantly streamline your workflows, allowing more efficient hospital staffing.